IT Service Management System
Excellent IT services... optimized operations... guaranteed satisfaction
ما هو ISO/IEC 20000-1:2018؟
أهم متطلبات تطبيق المعيار
The system covers all IT services
incident and problem management, change and release management, configuration and asset management, service level management, security management, capacity and availability management, service continuity management, relationship management.
من يحتاج للحصول على الشهادة؟
لماذا هذا المعيار مهم لمنشأتك؟
Because 70% of companies depend completely on IT, and service downtime costs reach $5,600 per minute. System implementation achieves
60% improvement in service quality, 75% reduction in downtime, 80% increase in user satisfaction, improved operational efficiency, cost reduction.
هل أنت مستعد لرفع مستوى منشأتك؟
انضم إلى قائمة عملائنا المتميزين واحصل على شهادة ISO/IEC 20000-1:2018 بكل سهولة واحترافية.
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